FAQ's

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Frequently Asked Questions (FAQ)
General Information
Q: What kind of resources does your bookstore offer?
A: We offer a wide range of resources, including books, e-books, courses, and guides specifically designed for real estate professionals. These resources cover topics like sales techniques, marketing strategies, client management, and industry insights.

Q: Who are the authors of your resources?
A: Our resources are authored by industry experts, successful real estate professionals, and renowned authors such as Walter Sanford. Each resource is crafted to provide practical, actionable advice and insights.

Purchasing and Payments
Q: How can I purchase a book or course from your bookstore?
A: You can browse our catalog, add items to your cart, and proceed to checkout. We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options.

Q: Do you offer discounts or promotions?
A: Yes, we have a unique 'invest what you can afford' pricing policy. Visitors can choose their investment level using multiple discount codes available on our website. Keep an eye on our promotions page for the latest offers.

Q: Can I use more than one discount code per purchase?
A: Only one discount code can be applied per purchase. Choose the one that best suits your investment level.

Shipping and Delivery
Q: Do you offer international shipping?
A: Yes, we offer international shipping for physical books. Shipping rates and delivery times vary based on the destination.

Q: How long will it take to receive my order?
A: Delivery times depend on your location. Typically, domestic orders arrive within 5-7 business days, while international orders can take 10-15 business days. E-books and digital courses are available for immediate download after purchase.

Digital Products
Q: How do I access my e-books or digital courses?
A: After purchasing, you will receive an email with a download link for e-books or access instructions for digital courses. You can also access your digital purchases through your account on our website.

Q: Can I read e-books on multiple devices?
A: Yes, our e-books are compatible with most e-readers, tablets, and smartphones. You can download and read them on any device of your choice.

Returns and Refunds
Q: What is your return policy?
A: We accept returns of physical books in their original condition within 30 days of purchase. Digital products are non-refundable. Please contact our customer service team for return instructions.

Q: How will I receive my refund?
A: Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item.

Customer Support
Q: How can I contact customer support?
A: You can reach our customer support team via email at support@realestatebookstore.com or by calling our toll-free number, 1-800-555-1234. Our support hours are Monday to Friday, 9 AM - 5 PM EST.

Q: Where can I find additional help or resources?
A: Visit our Help Center on the website for detailed articles and guides on using our bookstore, accessing digital products, and more. You can also join our community forum to connect with other real estate professionals and share tips and advice.